> ## Documentation Index
> Fetch the complete documentation index at: https://docs.fluz.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Error Codes

Every virtual card operation surfaces failures through a `VC-` prefixed code on `extensions.code`. Use this reference to branch on the specific failure rather than the human-readable message.

| Error                                           | Code    | Message                                                                                                                               |
| :---------------------------------------------- | :------ | :------------------------------------------------------------------------------------------------------------------------------------ |
| UNABLE\_TO\_CREATE                              | VC-0001 | Please try another payment method. If you continue experiencing issues, please contact our support team.                              |
| UNABLE\_TO\_GET\_MERCHANT\_OFFERS               | VC-0002 | We are unable to load virtual card merchant offers. If you continue experiencing issues, please contact our support team.             |
| UNABLE\_TO\_CANCEL                              | VC-0008 | We are unable to cancel your virtual card. If you continue experiencing issues, please contact our support team.                      |
| UNABLE\_TO\_REVEAL                              | VC-0009 | We are unable to reveal your virtual card. If you continue experiencing issues, please contact our support team.                      |
| UNABLE\_TO\_GET\_VIRTUAL\_CARDS                 | VC-0013 | We are unable to get your virtual card history. If you continue experiencing issues, please contact our support team.                 |
| UNABLE\_TO\_GET\_VIRTUAL\_CARD\_BY\_ID          | VC-0014 | We are unable to get virtual card by ID. If you continue experiencing issues, please contact our support team.                        |
| UNABLE\_TO\_GET\_VIRTUAL\_CARD\_TRANSACTIONS    | VC-0015 | We are unable to get your virtual card transaction history. If you continue experiencing issues, please contact our support team.     |
| UNABLE\_TO\_GET\_VIRTUAL\_CARD\_PROGRAM\_LIMITS | VC-0016 | We are unable to get your virtual card program limits. If you continue experiencing issues, please contact our support team.          |
| UNABLE\_TO\_GET\_VIRTUAL\_CARD\_VENDOR\_BALANCE | VC-0017 | We are unable to get the balance of your virtual card's vendor. If you continue experiencing issues, please contact our support team. |
| UNABLE\_TO\_GET\_BIN                            | VC-0018 | This BIN does not exist, please try another BIN.                                                                                      |
| UNABLE\_TO\_GET\_VIRTUAL\_CARD\_OFFER           | VC-0019 | We are unable to get the virtual card offer. If you continue experiencing issues, please contact our support team.                    |

<Note>
  Address verification failures on card creation return `VC-0025` (`UnableToCreateAuthUser`), which isn't in the table above. See [Address Formatting Requirements](/concepts/address-formatting-requirements) for how to avoid it.
</Note>

## Next steps

<CardGroup cols={2}>
  <Card title="Decline codes" icon="ban" href="/features/decline-codes">
    Why an individual card transaction was declined at authorization time.
  </Card>

  <Card title="General API error codes" icon="triangle-alert" href="/get-started/general-api-error-codes">
    Auth, argument, and system errors shared across every endpoint.
  </Card>
</CardGroup>

<StickyContactSalesBanner />