Decline Codes
The list of decline codes is consistent across our API
Code | Decline Category | Short Display Decline Reason | Display Decline Reason | Resolution |
|---|---|---|---|---|
Validation | Access denied | You don't have permission to access this feature. Please contact support if you believe this is an error. | Contact support | |
Validation | Too many attempts | You've exceeded the number of allowed attempts. Please wait 15 minutes before trying again. | ||
Validation | Invalid information provided | Some of the information entered is incorrect. Please review your details and try again. | ||
Validation | Missing information | Some required information is missing. Please complete all required fields and try again. | ||
Validation | Address verification error | The address on your account couldn't be verified. Please verify that it is correct or contact support for assistance. | Contact support | |
Validation | Address not found | We couldn't locate the address you selected. Please verify the address is correct and try again. | Contact support | |
Validation | Name verification error | The first name on your account couldn't be verified. Please verify that it is correct or contact support for assistance. | Contact support | |
Validation | Name verification error | The last name on your account couldn't be verified. Please verify that it is correct or contact support for assistance. | Contact support | |
Validation | Birthdate verification error | Your date of birth couldn't be verified. Please verify that it is correct or contact support for assistance. | Contact support | |
Validation | Email verification error | Your email couldn't be verified. Please verify that it is correct or contact support for assistance. | Contact support | |
Validation | Phone number verification error | Your phone number couldn't be verified. Please verify that it is correct or contact support for assistance. | Contact support | |
Validation | Billing address missing | Please add a billing address to your payment method and try again. | ||
Account | Verification error | We couldn't verify your information to create your card. Please provide your SSN or contact support for assistance. | Complete verification | |
Internal | Internal error | A server error prevented us from completing this transaction. Please try again shortly. | ||
Internal | Transaction failed | We couldn't complete this transaction. Please try again later. Any pending charge will automatically be removed within 2-7 business days. | ||
Account | Balance unavailable | We couldn't load your balance information. Please try again or contact support if the problem continues. | Contact support | |
Account | Settings unavailable | We couldn't load your cash balance settings. Please try again or contact support if the issue persists. | Contact support | |
Acquiring | Bank relinking required | We couldn't verify your bank account details. Please relink your bank account. | Relink bank | |
Acquiring | Invalid billing address | The billing address doesn't match your bank records. Please update the billing address. | Update billing address | |
Acquiring | Bank relink required | Your linked bank account is no longer active. Please relink your bank account. | Relink bank | |
Acquiring | Unavailable funding source | The selected funding source isn't available for this transaction. Please select a different funding source. | Change funding source | |
Acquiring | Unavailable funding source | The selected funding source does not have enough spend power for this transaction. Please select a different funding source. | Change funding source | |
Acquiring | Backup funding source required | To reattempt this transaction and continue using {Funding source} in the future, add a backup funding source. | Change funding source | |
Acquiring | Backup funding source not available | Your selected backup funding source isn't available for this transaction. Please select a different funding source or switch your backup. | Change funding source | |
Acquiring | Backup funding source expired | Your selected backup funding source has expired. Please select a different funding source or update your backup. | Change funding source | |
Acquiring | Unavailable funding source | The selected funding source isn't available for this transaction. Please select a different funding source. | Change funding source | |
Acquiring | Payment processing error | This transaction couldn’t be completed due to a temporary processing error. Please try again later. | ||
Acquiring | Duplicate Transaction | This appears to be a duplicate transaction and was blocked. No action is needed if the original transaction succeeded. | ||
Acquiring | Connection error | This transaction couldn’t be completed due to a temporary connection issue. Please check your connection and try again. | ||
Acquiring | Connection error | This transaction couldn’t be completed due to a temporary connection issue. Please check your connection and try again. | ||
Acquiring | Connection error | This transaction couldn’t be completed due to a temporary connection issue. Please check your connection and try again. | ||
Acquiring | Connection error | This transaction couldn’t be completed due to a temporary connection issue. Please check your connection and try again. | ||
Acquiring | Connection error | This transaction couldn’t be completed due to a temporary connection issue. Please check your connection and try again. | ||
Acquiring | Connection error | This transaction couldn’t be completed due to a temporary connection issue. Please check your connection and try again. | ||
Acquiring | Connection error | This transaction couldn’t be completed due to a temporary connection issue. Please check your connection and try again. | ||
Acquiring | Incorrect CVV | The CVV entered doesn’t match the card. Please check the CVV on your card and try again. | ||
Acquiring | Incorrect billing address | The billing address doesn't match your bank records. Please update the billing address. | Update billing address | |
Acquiring | Insufficient funds | There aren't enough funds available on this card. Please add funds to continue. | ||
Acquiring | Declined by your bank | Your bank blocked this transaction for security reasons. Please confirm the transaction with your bank and try again. | ||
Acquiring | Declined by your bank | Your bank blocked this transaction for security reasons. Please confirm the transaction with your bank and try again. | ||
Acquiring | Invalid card number | The card number entered is incorrect. Please check the card number and try again. | ||
Acquiring | Declined by your bank | Your bank blocked this transaction for security reasons. Please confirm the transaction with your bank and try again. | ||
Acquiring | Declined by your bank | Your bank blocked this transaction for security reasons. Please confirm the transaction with your bank and try again. | ||
Acquiring | Declined by your bank | Your bank blocked this transaction for security reasons. Please confirm the transaction with your bank and try again. | ||
Acquiring | Declined by your bank | Your bank blocked this transaction for security reasons. Please confirm the transaction with your bank and try again. | ||
Acquiring | Declined by your bank | Your bank blocked this transaction for security reasons. Please confirm the transaction with your bank and try again. | ||
Acquiring | Declined by your bank | Your bank blocked this transaction for security reasons. Please confirm the transaction with your bank and try again. | ||
Acquiring | Declined by your bank | Your bank blocked this transaction for security reasons. Please confirm the transaction with your bank and try again. | ||
Acquiring | Declined by your bank | Your bank blocked this transaction for security reasons. Please confirm the transaction with your bank and try again. | ||
Acquiring | Declined by your bank | Your bank blocked this transaction for security reasons. Please confirm the transaction with your bank and try again. | ||
Acquiring | Declined by your bank | Your bank blocked this transaction for security reasons. Please confirm the transaction with your bank and try again. | ||
Acquiring | Declined by your bank | Your bank blocked this transaction for security reasons. Please confirm the transaction with your bank and try again. | ||
Acquiring | Expired card | This card has expired and can't be used. Please select a different funding source. | Change funding source | |
Acquiring | Issuer bank system error | This transaction couldn't be completed due to a temporary system issue on your bank's side. Please select a different funding source or try again later. | Change funding source | |
Acquiring | Unsupported transaction type | This transaction type isn't supported for this card. Please select a different funding source. | Change funding source | |
Acquiring | Declined by your bank | Your bank blocked this transaction for security reasons. Please confirm the transaction with your bank and try again. | ||
Acquiring | System unavailable | The bank network is temporarily unavailable. Please try again later. | ||
Acquiring | Declined by your bank | Your bank blocked this transaction for security reasons. Please confirm the transaction with your bank and try again. | ||
Acquiring | Card details issue | There's an issue with the card details or status. Please update your card details | Update card details | |
Acquiring | Incorrect address | The address doesn't match the merchant records. Please update your address. | Update address | |
Acquiring | Invalid card number | The card number entered is incorrect. Please check the card number and try again. | ||
Acquiring | Temporary system issue | This transaction couldn’t be completed due to a temporary issue on our side. Please try again later. | ||
Acquiring | Temporary system issue | This transaction couldn’t be completed due to a temporary issue on our side. Please try again later. | ||
Acquiring | Temporary system issue | This transaction couldn’t be completed due to a temporary issue on our side. Please try again later. | ||
Acquiring | Temporary system issue | This transaction couldn’t be completed due to a temporary issue on our side. Please try again later. | ||
Acquiring | Temporary system issue | This transaction couldn’t be completed due to a temporary issue on our side. Please try again later. | ||
Acquiring | Temporary system issue | This transaction couldn’t be completed due to a temporary issue on our side. Please try again later. | ||
Acquiring | Incorrect billing address | The billing address doesn't match your bank records. Please update the billing address. | Update billing address | |
Acquiring | Transaction details invalid | Some details about your card or transaction are missing or incorrect. Please review and try again. | ||
Acquiring | Invalid card number | The card number entered is incorrect. Check the card number and try again. | ||
Acquiring | Temporary system issue | This transaction couldn’t be completed due to a temporary issue on our side. Please try again later. | ||
Acquiring | Unavailable category | This card can’t be used for this category right now. Please choose a different category or card. | ||
Acquiring | Unavailable category | This card can’t be used for this category right now. Please choose a different category or card. | ||
Acquiring | Card temporarily not supported | This card type isn't supported at the moment. Please select a different funding source. | Change funding source | |
Acquiring | Card not authorized | This card isn't authorized for use on your account. Please contact support to enable this card. | Contact support | |
Acquiring | Insufficient funds | There aren't enough funds available on this card. Please add funds or change funding source to continue. | Add money | |
Acquiring | Connection error | This transaction couldn’t be completed due to a temporary connection issue. Please check your connection and try again. | ||
Acquiring | Declined by your bank | Your bank blocked this transaction for security reasons. Please confirm the transaction with your bank and try again. | ||
Acquiring | Connection error | This transaction couldn’t be completed due to a temporary connection issue. Please check your connection and try again. | ||
Acquiring | Declined by your bank | Your bank blocked this transaction for security reasons. Please confirm the transaction with your bank and try again. | ||
Acquiring | Connection error | This transaction couldn’t be completed due to a temporary connection issue. Please check your connection and try again. | ||
Acquiring | Declined by your bank | This transaction couldn’t be completed due to a temporary connection issue. Please check your connection and try again. | ||
Acquiring | Insufficient PayPal balance | Your bank blocked this transaction for security reasons. Please confirm the transaction with your bank and try again. | Change funding source | |
Acquiring | Paypal account unlinked | Your PayPal account is no longer linked. Please relink your PayPal account.There aren't enough funds in your PayPal balance. Please select a different funding source. | Relink PayPal account | |
Acquiring | Paypal account closed | Your PayPal account can't be used for payments. Please select a different funding source. | Change funding source | |
Acquiring | Declined by bank | Your bank blocked this transaction for security reasons. Please confirm the transaction with your bank and try again. | ||
Acquiring | Unknown reason | This transaction was declined for an unknown reason. Please contact support for assistance. | Contact support | |
Gift Card | Unknown reason | This transaction was declined for an unknown reason. Please contact support for assistance. | Contact support | |
Gift Card | Merchant unavailable | This merchant is no longer available for purchases. Please choose a different merchant. | Choose merchant | |
Gift Card | Merchant unavailable | The merchant is temporarily unavailable. Please choose a different merchant or try again later. | Choose merchant | |
Gift Card | Limit exceeded | This transaction exceeds one of your limits. Would you like to update the card limit? | Update card limit | |
Gift Card | Merchant connection error | This transaction couldn't be completed due to a temporary connection issue with the merchant. Please choose a different merchant or try again later. | ||
Gift Card | Merchant connection error | This transaction couldn't be completed due to a temporary connection issue with the merchant. Please choose a different merchant or try again later. | ||
Gift Card | Merchant connection error | This transaction couldn't be completed due to a temporary connection issue with the merchant. Please choose a different merchant or try again later. | ||
Gift Card | Merchant connection error | This transaction couldn't be completed due to a temporary connection issue with the merchant. Please choose a different merchant or try again later. | ||
Gift Card | Merchant connection error | This transaction couldn't be completed due to a temporary connection issue with the merchant. Please choose a different merchant or try again later. | ||
Gift Card | Vendor insufficient funds | This purchase couldn’t be completed at this time. Please try again later. | ||
Gift Card | Unavailable amount | There's insufficient stock available from the merchant for this transaction. Please select a different amount or try again later. | Contact support | |
Gift Card | Merchant connection error | This transaction couldn't be completed due to a temporary connection issue with the merchant. Please choose a different merchant or try again later. | ||
Gift Card | Unknown reason | This transaction was declined for an unknown reason. Please contact support for assistance. | Contact support | |
Gift Card | Merchant connection error | This transaction couldn't be completed due to a temporary connection issue with the merchant. Please choose a different merchant or try again later. | ||
Payouts | Unknown reason | This transaction was declined for an unknown reason. Would you like to contact support? | Contact support | |
Payouts | Unknown reason | This transaction was declined for an unknown reason. Would you like to contact support? | Contact support | |
Payouts | Insufficient funds | There aren’t enough funds available on this card. Would you like to add funds? | Add money | |
Payouts | Unknown reason | This transaction was declined for an unknown reason. Would you like to contact support? | Contact support | |
Payouts | Unknown reason | This transaction was declined for an unknown reason. Would you like to contact support? | Contact support | |
Payouts | Unknown reason | This transaction was declined for an unknown reason. Would you like to contact support? | Contact support | |
Payouts | Unknown reason | This transaction was declined for an unknown reason. Would you like to contact support? | Contact support | |
Payouts | Unknown reason | This transaction was declined for an unknown reason. Would you like to contact support? | Contact support | |
Payouts | Unknown reason | This transaction was declined for an unknown reason. Would you like to contact support? | Contact support | |
Payouts | Unknown reason | This transaction was declined for an unknown reason. Would you like to contact support? | Contact support | |
Payouts | Unknown reason | This transaction was declined for an unknown reason. Would you like to contact support? | Contact support | |
Payouts | Insufficient funds | There aren’t enough funds available on this card. Would you like to add funds? | Add money | |
Payouts | Unknown reason | This transaction was declined for an unknown reason. Would you like to contact support? | Contact support | |
Payouts | Unknown reason | This transaction was declined for an unknown reason. Would you like to contact support? | Contact support | |
Rewards | Unknown reason | This transaction was declined for an unknown reason. Please contact support for assistance. | Contact support | |
Rewards | No voucher available | There’s no active boost available on your account. | Add voucher | |
Risk & Verification Controls | Transaction error | Something went wrong with this transaction. Please try again or contact support. | Contact support | |
Risk & Verification Controls | Account paused | Your account is under review and temporarily restricted from payments. Please wait while the review is completed and try again. | Contact support | |
Risk & Verification Controls | Account under review | Your account is under review and temporarily restricted from payments. Please wait while the review is completed and try again. | ||
Risk & Verification Controls | Account paused | Your account is paused and can't be used for payments. Contact support to restore access. | Contact support | |
Risk & Verification Controls | Account under review | Your account is under review and temporarily restricted from payments. Please wait while the review is completed and try again. | ||
Risk & Verification Controls | Verification required | Verification is required before this transaction can be completed. Please complete verification to proceed. | Complete verification | |
Risk & Verification Controls | Account under review | Your account is under review and temporarily restricted from payments. Please wait while the review is completed and try again. | ||
Risk & Verification Controls | Feature access restricted | You do not have access to this feature on your account. Please contact support for assistance. | Contact support | |
Risk & Verification Controls | Verification required | Verification is required before this transaction can be completed. Please complete verification to proceed. | Complete verification | |
Risk & Verification Controls | Verification required | Verification is required before this transaction can be completed. Please complete verification to proceed. | Complete verification | |
Risk & Verification Controls | Verification required | Verification is required before this transaction can be completed. Please complete verification to proceed. | Complete verification | |
Risk & Verification Controls | Account under review | Your account is under review and temporarily restricted from payments. Please wait while the review is completed and try again. | ||
Risk & Verification Controls | Unusual activity | Unusual activity was detected on your account. Please confirm your activity to remove the restriction and try again. | ||
Risk & Verification Controls | Account paused | Your account is paused and can't be used for payments. Contact support to restore access. | Contact support | |
Risk & Verification Controls | Open/unpaid balance | There's an unpaid balance on your account. Please pay the outstanding balance to continue. | Pay balance | |
Risk & Verification Controls | Verification required | Verification is required before this transaction can be completed. Please complete verification to proceed. | Complete verification | |
Risk & Verification Controls | Account under review | Your account is under review and temporarily restricted from payments. Please wait while the review is completed and try again. | ||
Risk & Verification Controls | Account paused | Your account is paused and is restricted from payments. Please wait while the review is completed and try again. | Contact support | |
Risk & Verification Controls | Account paused | Your account is paused and is restricted from payments. Please wait while the review is completed and try again. | Contact support | |
Risk & Verification Controls | Verification required | Verification is required before this transaction can be completed. Please complete verification to proceed. | Complete verification | |
Risk & Verification Controls | Account under review | Your account is under review and temporarily restricted from payments. Please wait while the review is completed and try again. | ||
Risk & Verification Controls | Spend power too low | The amount exceeds your account's daily limit. Please try again later. | ||
Risk & Verification Controls | Spend power too low | The amount exceeds your account's daily limit. Please try again later. | ||
Risk & Verification Controls | Spend power too low | The amount exceeds your account's monthly limit. Please try again later. | ||
Risk & Verification Controls | Spend power too low | The amount exceeds your account's monthly limit. Please try again later. | ||
Risk & Verification Controls | Spend power too low | The amount exceeds your account's weekly limit. Please try again later. | ||
Risk & Verification Controls | Spend power too low | The amount exceeds your account's weekly limit. Please try again later. | ||
Risk & Verification Controls | Merchant limit reached | The amount exceeds this merchant's daily limit. Please try another merchant or try again later. | ||
Risk & Verification Controls | Merchant limit reached | The amount exceeds this merchant's daily limit. Please try another merchant or try again later. | ||
Risk & Verification Controls | Merchant limit reached | The amount exceeds your available spend power. Please select a different funding source. | ||
Risk & Verification Controls | Merchant limit reached | The amount exceeds this merchant's monthly limit. Please try another merchant or try again later. | ||
Risk & Verification Controls | Merchant limit reached | The amount exceeds this merchant's weekly limit. Please try another merchant or try again later. | ||
Risk & Verification Controls | Merchant limit reached | The amount exceeds this merchant's weekly limit. Please try another merchant or try again later. | ||
Risk & Verification Controls | Spend power too low | The amount exceeds your available spend power. Please complete verification to proceed. | Get verified | |
Risk & Verification Controls | Payment method not allowed | This payment method can't be used for this transaction. Please select a different funding source. | Change funding source | |
Risk & Verification Controls | Spend power too low | The amount exceeds your available spend power. Please select a different funding source. | Change funding source | |
Risk & Verification Controls | Feature access restricted | You do not have access to this feature on your account. Please contact support for assistance. | Contact support | |
Risk & Verification Controls | Incorrect PIN | The PIN entered doesn’t match the PIN set for this card. | ||
Virtual Card | Verification required | Verification is required before this transaction can be completed.\nWould you like to complete verification? | Complete verification | |
Virtual Card | Account restricted | Your account has restrictions that prevent this transaction. Would you like to contact support for more information? | Contact support | |
Virtual Card | Incorrect details | Some of the card details entered are incorrect. Would you like to update the card details? | Update card details | |
Virtual Card | Incorrect details | Some of the card details entered are incorrect. Would you like to update the card details? | Update card details | |
Virtual Card | Incorrect details | Some of the card details entered are incorrect. Would you like to update the card details? | Update card details | |
Virtual Card | Incorrect details | Some of the card details entered are incorrect. Would you like to update the card details? | Update card details | |
Virtual Card | Incorrect details | Some of the card details entered are incorrect. Would you like to update the card details? | Update card details | |
Virtual Card | Incorrect details | Some of the card details entered are incorrect. Would you like to update the card details? | Update card details | |
Virtual Card | Insufficient program funds | There aren’t enough funds available in the program balance. Please try again later. | ||
Virtual Card | System error | This transaction couldn’t be completed due to a temporary system issue. Please try again later. | ||
Virtual Card | Blocked transaction | This transaction was blocked due to a restriction on this card. Would you like to contact support for more information? | Contact support | |
Virtual Card | Blocked transaction | This transaction was blocked due to a restriction on this card. Would you like to contact support for more information? | Contact support | |
Virtual Card | Blocked transaction | This transaction was blocked due to a restriction on this card. Would you like to contact support for more information? | Contact support | |
Virtual Card | Card locked | This card is locked and can’t be used for payments. Would you like to contact support to unlock the card? | Contact support | |
Virtual Card | Card locked | This card is locked and can’t be used for payments. Would you like to contact support to unlock the card? | Contact support | |
Virtual Card | Admin locked card | This card was locked by an administrator. Please contact your account admin to unlock the card. | ||
Virtual Card | Locked to another merchant | This card is locked for use with a different merchant and can’t be used here. Would you like to lock your card to a different merchant? | Change merchant | |
Virtual Card | Card limit exceeded | This transaction would exceed your card’s lifetime limit. Would you like to update your card limit? | Update card limit | |
Virtual Card | Card limit exceeded | This transaction would exceed your card’s lifetime limit. Would you like to update your card limit? | Update card limit | |
Virtual Card | Card limit exceeded | This transaction would exceed your card’s lifetime limit. Would you like to update your card limit? | Update card limit | |
Virtual Card | Card limit exceeded | This transaction would exceed your card’s lifetime limit. Would you like to update your card limit? | Update card limit | |
Virtual Card | Card limit exceeded | This transaction would exceed your card’s lifetime limit. Would you like to update your card limit? | Update card limit | |
Virtual Card | Card limit exceeded | This transaction would exceed your card’s lifetime limit. Would you like to update your card limit? | Update card limit | |
Virtual Card | Card limit exceeded | This transaction would exceed your card’s lifetime limit. Would you like to update your card limit? | Update card limit | |
Virtual Card | Card limit exceeded | This transaction would exceed your card’s lifetime limit. Would you like to update your card limit? | Update card limit | |
Virtual Card | Spend limit exceeded | This transaction would exceed the merchant limit on this card. Please try again later | ||
Virtual Card | Spend limit exceeded | This transaction would exceed the merchant limit on this card. Please try again later | ||
Virtual Card | Spend limit exceeded | This transaction would exceed the merchant limit on this card. Please try again later | ||
Virtual Card | Transaction limit exceeded | This transaction exceeds the allowed amount for this card. Would you like to update your card limits? | Update card limit | |
Virtual Card | Vendor limit exceeded | This transaction exceeds the vendor’s allowed limits. Please try again later | ||
Virtual Card | Spend limit exceeded | This transaction would exceed the merchant limit on this card. Please try again later | ||
Virtual Card | Card limit exceeded | This transaction would exceed your card’s lifetime limit. Would you like to update your card limit? | Update card limit | |
Virtual Card | Card limit exceeded | This transaction would exceed your card’s lifetime limit. Would you like to update your card limit? | Update card limit | |
Virtual Card | Card limit exceeded | This transaction would exceed your card’s lifetime limit. Would you like to update your card limit? | Update card limit | |
Virtual Card | Card limit exceeded | This transaction would exceed your card’s lifetime limit. Would you like to update your card limit? | Update card limit | |
Virtual Card | Card limit exceeded | This transaction would exceed your card’s lifetime limit. Would you like to update your card limit? | Update card limit | |
Virtual Card | Card limit exceeded | This transaction would exceed your card’s lifetime limit. Would you like to update your card limit? | Update card limit | |
Virtual Card | Card limit exceeded | This transaction would exceed your card’s lifetime limit. Would you like to update your card limit? | Update card limit | |
Virtual Card | Card limit exceeded | This transaction would exceed your card’s lifetime limit. Would you like to update your card limit? | Update card limit | |
Virtual Card | Card limit exceeded | This transaction would exceed your card’s lifetime limit. Would you like to update your card limit? | Update card limit | |
Virtual Card | Card limit exceeded | This transaction would exceed your card’s lifetime limit. Would you like to update your card limit? | Update card limit | |
Virtual Card | Card limit exceeded | This transaction would exceed your card’s lifetime limit. Would you like to update your card limit? | Update card limit | |
Virtual Card | Card limit exceeded | This transaction would exceed your card’s lifetime limit. Would you like to update your card limit? | Update card limit | |
Virtual Card | Card limit exceeded | This transaction would exceed your card’s lifetime limit. Would you like to update your card limit? | Update card limit | |
Virtual Card | Card limit exceeded | This transaction would exceed your card’s lifetime limit. Would you like to update your card limit? | Update card limit | |
Virtual Card | Card limit exceeded | This transaction would exceed your card’s lifetime limit. Would you like to update your card limit? | Update card limit | |
Virtual Card | Card limit exceeded | This transaction would exceed your card’s lifetime limit. Would you like to update your card limit? | Update card limit | |
Virtual Card | Card limit exceeded | This transaction would exceed your card’s lifetime limit. Would you like to update your card limit? | Update card limit | |
Virtual Card | Card limit exceeded | This transaction would exceed your card’s lifetime limit. Would you like to update your card limit? | Update card limit | |
Virtual Card | Unknown reason | This transaction was declined for an unknown reason. Would you like to contact support? | Contact support | |
Virtual Card | System error | This transaction couldn’t be completed due to a temporary system issue. Please try again later. | ||
Virtual Card | Bank account unlinked | Your bank account is no longer linked. Would you like to relink your bank account? | Relink bank | |
Virtual Card | Bank account unresponsive | Your bank didn’t respond while processing the payment. Would you like to change your funding source? | Change funding source | |
Virtual Card | Insufficient funds | There aren’t enough funds available on this card. Would you like to add funds? | Add money | |
Virtual Card | Insufficient funds | There aren’t enough funds available on this card. Would you like to add funds? | Add money | |
Virtual Card | Insufficient funds | There aren’t enough funds available on this card. Would you like to add funds? | Add money | |
Virtual Card | Insufficient funds | There aren’t enough funds available on this card. Would you like to add funds? | Add money | |
Virtual Card | Unable to process | We can't complete this transaction right now due to your account status. Our support team can help you resolve this quickly. | ||
Virtual Card | Card already active | This user already has an active card on this account. You'll need to deactivate their existing card before issuing a new one. | ||
Virtual Card | Card profile not found | We couldn't locate the card profile needed to complete this request. Please contact support for assistance. | Contact support | |
Virtual Card | Account holder does not have an open application | Account holder does not have an open application. | Contact support | |
Virtual Card | Verification in progress | Your application is still being reviewed. We'll notify you once it's approved and you can start using your card. | ||
Virtual Card | Product not found | We're missing some account setup details. Please contact support to resolve this issue. | Contact support | |
Virtual Card | Card profile pending approval | This card profile hasn't been approved yet. Please wait for approval or contact support for more information. | Contact support | |
Virtual Card | Card product not found | We couldn't locate the card product needed for this transaciton. Please contact support for assistance. | Contact support | |
Virtual Card | Card product unavailable | This card product is either not found or no longer active. Please contact support to explore available card options. | Contact support | |
Virtual Card | Card already exists | A card has already been created for this transaction. | ||
Virtual Card | Duplicate card detected | A card with these details already exists in your account. Contact support if you need help managing your cards. | Contact support | |
Virtual Card | Card type not supported | Only Visa or Mastercard cards are accepted. Please use a different card to complete this transaction. | ||
Virtual Card | Not available in your country | This product isn't currently available in your country. Please contact support to learn about available options in your region. | Contact support | |
Virtual Card | Unable to create card | New cards can't be issued for this product right now. Contact support to explore your options. | Contact support | |
Virtual Card | Address missing | We need a recipient address to create this card. Please add a shipping address and try again. | ||
Virtual Card | Missing recipient details | We need the recipient's full name and shipping address to create this card. Please add these details and try again. | ||
Virtual Card | Cardholder account closed | We can't create a card for a closed account. Please contact support if you believe this is an error. | Contact support | |
Virtual Card | Verification code error | We couldn't generate the security code for your card. Please try again or contact support if the problem continues. | Contact support | |
Virtual Card | Unable to create card | We couldn't complete the security setup for your card. Please try again in a few moments or contact support for help. | Contact support | |
Virtual Card | Invalid BIN prefix | Only the approved BIN prefix is allowed for this operation. Please verify your card configuration. | Complete verification | |
Virtual Card | Inactive account | This account isn't currently active. Contact support to reactivate your account and resume card use. | Contact support | |
Virtual Card | Verification required | We need to verify your identity before you can use your card. Please complete the verification process or contact support for help. | Complete verification | |
Virtual Card | Conversion not available | Physical cards can't be converted to virtual cards when reissuing. Please request a new virtual card separately if needed. | ||
Virtual Card | Card can't be reissued | You can only reissue your latest active or suspended card. Please try again with the correct card. | ||
Virtual Card | Card can't be reissued | This card can't be reissued due to its current status. Contact support to discuss replacement options. | Contact support | |
Virtual Card | Can't activate this card | Only unactivated or suspended cards can be activated. This card is in a different status. Contact support for assistance. | Contact support | |
Virtual Card | Card expired | Your card is no longer valid. Contact support or create a new card. | Contact support | |
Virtual Card | Card must be active | This action requires an active card. Please try again or contact support for help. | Contact support | |
Virtual Card | Verification error | We couldn't verify your information to create your card. Please contact support for assistance. | Contact support | |
Virtual Card | Verification in progress | Your application for this product is still being reviewed. | Contact support | |
Virtual Card | Application declined | Your card application for this card program wasn't approved. | Contact support | |
Virtual Card | U.S. address required | This offer is only available to customers with a U.S. address. Please contact support if you believe this is an error. | Contact support | |
Virtual Card | Virtual card update failed | We couldn't update your virtual card settings. Please try again or contact support if the problem continues. | Contact support | |
Virtual Card | Virtual card setup issue | We couldn't access or create your virtual card settings. Please try again or contact support if the problem continues. | Contact support | |
Virtual Card | Agreement not found | We couldn't locate your approved virtual card agreement. Please contact support for assistance. | Contact support | |
Virtual Card | Invalid spend limit | Please enter a lower spend limit for this virtual card and try again. | ||
Virtual Card | Unable to create authorized user | There was a problem creating an authorized user for this virtual card. Please try again or contact support if the issue continues. | Contact support |
Updated 9 days ago