Decline Codes

The list of decline codes is consistent across our API

Code	Decline Category	Short Display Decline Reason	Display Decline Reason
Validation	Access denied	You don’t have permission to access this feature. Please contact support if you believe this is an error.	Contact support
Validation	Too many attempts	You’ve exceeded the number of allowed attempts. Please wait 15 minutes before trying again.
Validation	Invalid information provided	Some of the information entered is incorrect. Please review your details and try again.
Validation	Missing information	Some required information is missing. Please complete all required fields and try again.
Validation	Address verification error	The address on your account couldn’t be verified. Please verify that it is correct or contact support for assistance.	Contact support
Validation	Address not found	We couldn’t locate the address you selected. Please verify the address is correct and try again.	Contact support
Validation	Name verification error	The first name on your account couldn’t be verified. Please verify that it is correct or contact support for assistance.	Contact support
Validation	Name verification error	The last name on your account couldn’t be verified. Please verify that it is correct or contact support for assistance.	Contact support
Validation	Birthdate verification error	Your date of birth couldn’t be verified. Please verify that it is correct or contact support for assistance.	Contact support
Validation	Email verification error	Your email couldn’t be verified. Please verify that it is correct or contact support for assistance.	Contact support
Validation	Phone number verification error	Your phone number couldn’t be verified. Please verify that it is correct or contact support for assistance.	Contact support
Validation	Billing address missing	Please add a billing address to your payment method and try again.
Account	Verification error	We couldn’t verify your information to create your card. Please provide your SSN or contact support for assistance.	Complete verification
Internal	Internal error	A server error prevented us from completing this transaction. Please try again shortly.
Internal	Transaction failed	We couldn’t complete this transaction. Please try again later. Any pending charge will automatically be removed within 2-7 business days.
Account	Balance unavailable	We couldn’t load your balance information. Please try again or contact support if the problem continues.	Contact support
Account	Settings unavailable	We couldn’t load your cash balance settings. Please try again or contact support if the issue persists.	Contact support
Acquiring	Bank relinking required	We couldn’t verify your bank account details. Please relink your bank account.	Relink bank
Acquiring	Invalid billing address	The billing address doesn’t match your bank records. Please update the billing address.	Update billing address
Acquiring	Bank relink required	Your linked bank account is no longer active. Please relink your bank account.	Relink bank
Acquiring	Unavailable funding source	The selected funding source isn’t available for this transaction. Please select a different funding source.	Change funding source
Acquiring	Unavailable funding source	The selected funding source does not have enough spend power for this transaction. Please select a different funding source.	Change funding source
Acquiring	Backup funding source required	Change funding source
Acquiring	Backup funding source not available	Your selected backup funding source isn’t available for this transaction. Please select a different funding source or switch your backup.	Change funding source
Acquiring	Backup funding source expired	Your selected backup funding source has expired. Please select a different funding source or update your backup.	Change funding source
Acquiring	Unavailable funding source	The selected funding source isn’t available for this transaction. Please select a different funding source.	Change funding source
Acquiring	Payment processing error	This transaction couldn’t be completed due to a temporary processing error. Please try again later.
Acquiring	Duplicate Transaction	This appears to be a duplicate transaction and was blocked. No action is needed if the original transaction succeeded.
Acquiring	Connection error	This transaction couldn’t be completed due to a temporary connection issue. Please check your connection and try again.
Acquiring	Connection error	This transaction couldn’t be completed due to a temporary connection issue. Please check your connection and try again.
Acquiring	Connection error	This transaction couldn’t be completed due to a temporary connection issue. Please check your connection and try again.
Acquiring	Connection error	This transaction couldn’t be completed due to a temporary connection issue. Please check your connection and try again.
Acquiring	Connection error	This transaction couldn’t be completed due to a temporary connection issue. Please check your connection and try again.
Acquiring	Connection error	This transaction couldn’t be completed due to a temporary connection issue. Please check your connection and try again.
Acquiring	Connection error	This transaction couldn’t be completed due to a temporary connection issue. Please check your connection and try again.
Acquiring	Incorrect CVV	The CVV entered doesn’t match the card. Please check the CVV on your card and try again.
Acquiring	Incorrect billing address	The billing address doesn’t match your bank records. Please update the billing address.	Update billing address
Acquiring	Insufficient funds	There aren’t enough funds available on this card. Please add funds to continue.
Acquiring	Declined by your bank	Your bank blocked this transaction for security reasons. Please confirm the transaction with your bank and try again.
Acquiring	Declined by your bank	Your bank blocked this transaction for security reasons. Please confirm the transaction with your bank and try again.
Acquiring	Invalid card number	The card number entered is incorrect. Please check the card number and try again.
Acquiring	Declined by your bank	Your bank blocked this transaction for security reasons. Please confirm the transaction with your bank and try again.
Acquiring	Declined by your bank	Your bank blocked this transaction for security reasons. Please confirm the transaction with your bank and try again.
Acquiring	Declined by your bank	Your bank blocked this transaction for security reasons. Please confirm the transaction with your bank and try again.
Acquiring	Declined by your bank	Your bank blocked this transaction for security reasons. Please confirm the transaction with your bank and try again.
Acquiring	Declined by your bank	Your bank blocked this transaction for security reasons. Please confirm the transaction with your bank and try again.
Acquiring	Declined by your bank	Your bank blocked this transaction for security reasons. Please confirm the transaction with your bank and try again.
Acquiring	Declined by your bank	Your bank blocked this transaction for security reasons. Please confirm the transaction with your bank and try again.
Acquiring	Declined by your bank	Your bank blocked this transaction for security reasons. Please confirm the transaction with your bank and try again.
Acquiring	Declined by your bank	Your bank blocked this transaction for security reasons. Please confirm the transaction with your bank and try again.
Acquiring	Declined by your bank	Your bank blocked this transaction for security reasons. Please confirm the transaction with your bank and try again.
Acquiring	Declined by your bank	Your bank blocked this transaction for security reasons. Please confirm the transaction with your bank and try again.
Acquiring	Expired card	This card has expired and can’t be used. Please select a different funding source.	Change funding source
Acquiring	Issuer bank system error	This transaction couldn’t be completed due to a temporary system issue on your bank’s side. Please select a different funding source or try again later.	Change funding source
Acquiring	Unsupported transaction type	This transaction type isn’t supported for this card. Please select a different funding source.	Change funding source
Acquiring	Declined by your bank	Your bank blocked this transaction for security reasons. Please confirm the transaction with your bank and try again.
Acquiring	System unavailable	The bank network is temporarily unavailable. Please try again later.
Acquiring	Declined by your bank	Your bank blocked this transaction for security reasons. Please confirm the transaction with your bank and try again.
Acquiring	Card details issue	There’s an issue with the card details or status. Please update your card details	Update card details
Acquiring	Incorrect address	The address doesn’t match the merchant records. Please update your address.	Update address
Acquiring	Invalid card number	The card number entered is incorrect. Please check the card number and try again.
Acquiring	Temporary system issue	This transaction couldn’t be completed due to a temporary issue on our side. Please try again later.
Acquiring	Temporary system issue	This transaction couldn’t be completed due to a temporary issue on our side. Please try again later.
Acquiring	Temporary system issue	This transaction couldn’t be completed due to a temporary issue on our side. Please try again later.
Acquiring	Temporary system issue	This transaction couldn’t be completed due to a temporary issue on our side. Please try again later.
Acquiring	Temporary system issue	This transaction couldn’t be completed due to a temporary issue on our side. Please try again later.
Acquiring	Temporary system issue	This transaction couldn’t be completed due to a temporary issue on our side. Please try again later.
Acquiring	Incorrect billing address	The billing address doesn’t match your bank records. Please update the billing address.	Update billing address
Acquiring	Transaction details invalid	Some details about your card or transaction are missing or incorrect. Please review and try again.
Acquiring	Invalid card number	The card number entered is incorrect. Check the card number and try again.
Acquiring	Temporary system issue	This transaction couldn’t be completed due to a temporary issue on our side. Please try again later.
Acquiring	Unavailable category	This card can’t be used for this category right now. Please choose a different category or card.
Acquiring	Unavailable category	This card can’t be used for this category right now. Please choose a different category or card.
Acquiring	Card temporarily not supported	This card type isn’t supported at the moment. Please select a different funding source.	Change funding source
Acquiring	Card not authorized	This card isn’t authorized for use on your account. Please contact support to enable this card.	Contact support
Acquiring	Insufficient funds	There aren’t enough funds available on this card. Please add funds or change funding source to continue.	Add money
Acquiring	Connection error	This transaction couldn’t be completed due to a temporary connection issue. Please check your connection and try again.
Acquiring	Declined by your bank	Your bank blocked this transaction for security reasons. Please confirm the transaction with your bank and try again.
Acquiring	Connection error	This transaction couldn’t be completed due to a temporary connection issue. Please check your connection and try again.
Acquiring	Declined by your bank	Your bank blocked this transaction for security reasons. Please confirm the transaction with your bank and try again.
Acquiring	Connection error	This transaction couldn’t be completed due to a temporary connection issue. Please check your connection and try again.
Acquiring	Declined by your bank	This transaction couldn’t be completed due to a temporary connection issue. Please check your connection and try again.
Acquiring	Insufficient PayPal balance	Your bank blocked this transaction for security reasons. Please confirm the transaction with your bank and try again.	Change funding source
Acquiring	Paypal account unlinked	Your PayPal account is no longer linked. Please relink your PayPal account.There aren’t enough funds in your PayPal balance. Please select a different funding source.	Relink PayPal account
Acquiring	Paypal account closed	Your PayPal account can’t be used for payments. Please select a different funding source.	Change funding source
Acquiring	Declined by bank	Your bank blocked this transaction for security reasons. Please confirm the transaction with your bank and try again.
Acquiring	Unknown reason	This transaction was declined for an unknown reason. Please contact support for assistance.	Contact support
Gift Card	Unknown reason	This transaction was declined for an unknown reason. Please contact support for assistance.	Contact support
Gift Card	Merchant unavailable	This merchant is no longer available for purchases. Please choose a different merchant.	Choose merchant
Gift Card	Merchant unavailable	The merchant is temporarily unavailable. Please choose a different merchant or try again later.	Choose merchant
Gift Card	Limit exceeded	This transaction exceeds one of your limits. Would you like to update the card limit?	Update card limit
Gift Card	Merchant connection error	This transaction couldn’t be completed due to a temporary connection issue with the merchant. Please choose a different merchant or try again later.
Gift Card	Merchant connection error	This transaction couldn’t be completed due to a temporary connection issue with the merchant. Please choose a different merchant or try again later.
Gift Card	Merchant connection error	This transaction couldn’t be completed due to a temporary connection issue with the merchant. Please choose a different merchant or try again later.
Gift Card	Merchant connection error	This transaction couldn’t be completed due to a temporary connection issue with the merchant. Please choose a different merchant or try again later.
Gift Card	Merchant connection error	This transaction couldn’t be completed due to a temporary connection issue with the merchant. Please choose a different merchant or try again later.
Gift Card	Vendor insufficient funds	This purchase couldn’t be completed at this time. Please try again later.
Gift Card	Unavailable amount	There’s insufficient stock available from the merchant for this transaction. Please select a different amount or try again later.	Contact support
Gift Card	Merchant connection error	This transaction couldn’t be completed due to a temporary connection issue with the merchant. Please choose a different merchant or try again later.
Gift Card	Unknown reason	This transaction was declined for an unknown reason. Please contact support for assistance.	Contact support
Gift Card	Merchant connection error	This transaction couldn’t be completed due to a temporary connection issue with the merchant. Please choose a different merchant or try again later.
Payouts	Unknown reason	This transaction was declined for an unknown reason. Would you like to contact support?	Contact support
Payouts	Unknown reason	This transaction was declined for an unknown reason. Would you like to contact support?	Contact support
Payouts	Insufficient funds	There aren’t enough funds available on this card. Would you like to add funds?	Add money
Payouts	Unknown reason	This transaction was declined for an unknown reason. Would you like to contact support?	Contact support
Payouts	Unknown reason	This transaction was declined for an unknown reason. Would you like to contact support?	Contact support
Payouts	Unknown reason	This transaction was declined for an unknown reason. Would you like to contact support?	Contact support
Payouts	Unknown reason	This transaction was declined for an unknown reason. Would you like to contact support?	Contact support
Payouts	Unknown reason	This transaction was declined for an unknown reason. Would you like to contact support?	Contact support
Payouts	Unknown reason	This transaction was declined for an unknown reason. Would you like to contact support?	Contact support
Payouts	Unknown reason	This transaction was declined for an unknown reason. Would you like to contact support?	Contact support
Payouts	Unknown reason	This transaction was declined for an unknown reason. Would you like to contact support?	Contact support
Payouts	Insufficient funds	There aren’t enough funds available on this card. Would you like to add funds?	Add money
Payouts	Unknown reason	This transaction was declined for an unknown reason. Would you like to contact support?	Contact support
Payouts	Unknown reason	This transaction was declined for an unknown reason. Would you like to contact support?	Contact support
Rewards	Unknown reason	This transaction was declined for an unknown reason. Please contact support for assistance.	Contact support
Rewards	No voucher available	There’s no active boost available on your account.	Add voucher
Risk & Verification Controls	Transaction error	Something went wrong with this transaction. Please try again or contact support.	Contact support
Risk & Verification Controls	Account paused	Your account is under review and temporarily restricted from payments. Please wait while the review is completed and try again.	Contact support
Risk & Verification Controls	Account under review	Your account is under review and temporarily restricted from payments. Please wait while the review is completed and try again.
Risk & Verification Controls	Account paused	Your account is paused and can’t be used for payments. Contact support to restore access.	Contact support
Risk & Verification Controls	Account under review	Your account is under review and temporarily restricted from payments. Please wait while the review is completed and try again.
Risk & Verification Controls	Verification required	Verification is required before this transaction can be completed. Please complete verification to proceed.	Complete verification
Risk & Verification Controls	Account under review	Your account is under review and temporarily restricted from payments. Please wait while the review is completed and try again.
Risk & Verification Controls	Feature access restricted	You do not have access to this feature on your account. Please contact support for assistance.	Contact support
Risk & Verification Controls	Verification required	Verification is required before this transaction can be completed. Please complete verification to proceed.	Complete verification
Risk & Verification Controls	Verification required	Verification is required before this transaction can be completed. Please complete verification to proceed.	Complete verification
Risk & Verification Controls	Verification required	Verification is required before this transaction can be completed. Please complete verification to proceed.	Complete verification
Risk & Verification Controls	Account under review	Your account is under review and temporarily restricted from payments. Please wait while the review is completed and try again.
Risk & Verification Controls	Unusual activity	Unusual activity was detected on your account. Please confirm your activity to remove the restriction and try again.
Risk & Verification Controls	Account paused	Your account is paused and can’t be used for payments. Contact support to restore access.	Contact support
Risk & Verification Controls	Open/unpaid balance	There’s an unpaid balance on your account. Please pay the outstanding balance to continue.	Pay balance
Risk & Verification Controls	Verification required	Verification is required before this transaction can be completed. Please complete verification to proceed.	Complete verification
Risk & Verification Controls	Account under review	Your account is under review and temporarily restricted from payments. Please wait while the review is completed and try again.
Risk & Verification Controls	Account paused	Your account is paused and is restricted from payments. Please wait while the review is completed and try again.	Contact support
Risk & Verification Controls	Account paused	Your account is paused and is restricted from payments. Please wait while the review is completed and try again.	Contact support
Risk & Verification Controls	Verification required	Verification is required before this transaction can be completed. Please complete verification to proceed.	Complete verification
Risk & Verification Controls	Account under review	Your account is under review and temporarily restricted from payments. Please wait while the review is completed and try again.
Risk & Verification Controls	Spend power too low	The amount exceeds your account’s daily limit. Please try again later.
Risk & Verification Controls	Spend power too low	The amount exceeds your account’s daily limit. Please try again later.
Risk & Verification Controls	Spend power too low	The amount exceeds your account’s monthly limit. Please try again later.
Risk & Verification Controls	Spend power too low	The amount exceeds your account’s monthly limit. Please try again later.
Risk & Verification Controls	Spend power too low	The amount exceeds your account’s weekly limit. Please try again later.
Risk & Verification Controls	Spend power too low	The amount exceeds your account’s weekly limit. Please try again later.
Risk & Verification Controls	Merchant limit reached	The amount exceeds this merchant’s daily limit. Please try another merchant or try again later.
Risk & Verification Controls	Merchant limit reached	The amount exceeds this merchant’s daily limit. Please try another merchant or try again later.
Risk & Verification Controls	Merchant limit reached	The amount exceeds your available spend power. Please select a different funding source.
Risk & Verification Controls	Merchant limit reached	The amount exceeds this merchant’s monthly limit. Please try another merchant or try again later.
Risk & Verification Controls	Merchant limit reached	The amount exceeds this merchant’s weekly limit. Please try another merchant or try again later.
Risk & Verification Controls	Merchant limit reached	The amount exceeds this merchant’s weekly limit. Please try another merchant or try again later.
Risk & Verification Controls	Spend power too low	The amount exceeds your available spend power. Please complete verification to proceed.	Get verified
Risk & Verification Controls	Payment method not allowed	This payment method can’t be used for this transaction. Please select a different funding source.	Change funding source
Risk & Verification Controls	Spend power too low	The amount exceeds your available spend power. Please select a different funding source.	Change funding source
Risk & Verification Controls	Feature access restricted	You do not have access to this feature on your account. Please contact support for assistance.	Contact support
Risk & Verification Controls	Incorrect PIN	The PIN entered doesn’t match the PIN set for this card. Please double-check your PIN and try again.
Virtual Card	Verification required	Verification is required before this transaction can be completed. Would you like to complete verification?	Complete verification
Virtual Card	Account restricted	Your account has restrictions that prevent this transaction. Would you like to contact support for more information?	Contact support
Virtual Card	Incorrect details	Some of the card details entered are incorrect. Would you like to update the card details?	Update card details
Virtual Card	Incorrect details	Some of the card details entered are incorrect. Would you like to update the card details?	Update card details
Virtual Card	Incorrect details	Some of the card details entered are incorrect. Would you like to update the card details?	Update card details
Virtual Card	Incorrect details	Some of the card details entered are incorrect. Would you like to update the card details?	Update card details
Virtual Card	Incorrect details	Some of the card details entered are incorrect. Would you like to update the card details?	Update card details
Virtual Card	Incorrect details	Some of the card details entered are incorrect. Would you like to update the card details?	Update card details
Virtual Card	Insufficient program funds	There aren’t enough funds available in the program balance. Please try again later.
Virtual Card	System error	This transaction couldn’t be completed due to a temporary system issue. Please try again later.
Virtual Card	Blocked transaction	This transaction was blocked due to a restriction on this card. Would you like to contact support for more information?	Contact support
Virtual Card	Blocked transaction	This transaction was blocked due to a restriction on this card. Would you like to contact support for more information?	Contact support
Virtual Card	Blocked transaction	This transaction was blocked due to a restriction on this card. Would you like to contact support for more information?	Contact support
Virtual Card	Card locked	This card is locked and can’t be used for payments. Would you like to contact support to unlock the card?	Contact support
Virtual Card	Card locked	This card is locked and can’t be used for payments. Would you like to contact support to unlock the card?	Contact support
Virtual Card	Admin locked card	This card was locked by an administrator. Please contact your account admin to unlock the card.
Virtual Card	Locked to another merchant	This card is locked for use with a different merchant and can’t be used here. Would you like to lock your card to a different merchant?	Change merchant
Virtual Card	Card limit exceeded	This transaction would exceed your card’s lifetime limit. Would you like to update your card limit?	Update card limit
Virtual Card	Card limit exceeded	This transaction would exceed your card’s lifetime limit. Would you like to update your card limit?	Update card limit
Virtual Card	Card limit exceeded	This transaction would exceed your card’s lifetime limit. Would you like to update your card limit?	Update card limit
Virtual Card	Card limit exceeded	This transaction would exceed your card’s lifetime limit. Would you like to update your card limit?	Update card limit
Virtual Card	Card limit exceeded	This transaction would exceed your card’s lifetime limit. Would you like to update your card limit?	Update card limit
Virtual Card	Card limit exceeded	This transaction would exceed your card’s lifetime limit. Would you like to update your card limit?	Update card limit
Virtual Card	Card limit exceeded	This transaction would exceed your card’s lifetime limit. Would you like to update your card limit?	Update card limit
Virtual Card	Card limit exceeded	This transaction would exceed your card’s lifetime limit. Would you like to update your card limit?	Update card limit
Virtual Card	Spend limit exceeded	This transaction would exceed the merchant limit on this card. Please try again later
Virtual Card	Spend limit exceeded	This transaction would exceed the merchant limit on this card. Please try again later
Virtual Card	Spend limit exceeded	This transaction would exceed the merchant limit on this card. Please try again later
Virtual Card	Transaction limit exceeded	This transaction exceeds the allowed amount for this card. Would you like to update your card limits?	Update card limit
Virtual Card	Vendor limit exceeded	This transaction exceeds the vendor’s allowed limits. Please try again later
Virtual Card	Spend limit exceeded	This transaction would exceed the merchant limit on this card. Please try again later
Virtual Card	Card limit exceeded	This transaction would exceed your card’s lifetime limit. Would you like to update your card limit?	Update card limit
Virtual Card	Card limit exceeded	This transaction would exceed your card’s lifetime limit. Would you like to update your card limit?	Update card limit
Virtual Card	Card limit exceeded	This transaction would exceed your card’s lifetime limit. Would you like to update your card limit?	Update card limit
Virtual Card	Card limit exceeded	This transaction would exceed your card’s lifetime limit. Would you like to update your card limit?	Update card limit
Virtual Card	Card limit exceeded	This transaction would exceed your card’s lifetime limit. Would you like to update your card limit?	Update card limit
Virtual Card	Card limit exceeded	This transaction would exceed your card’s lifetime limit. Would you like to update your card limit?	Update card limit
Virtual Card	Card limit exceeded	This transaction would exceed your card’s lifetime limit. Would you like to update your card limit?	Update card limit
Virtual Card	Card limit exceeded	This transaction would exceed your card’s lifetime limit. Would you like to update your card limit?	Update card limit
Virtual Card	Card limit exceeded	This transaction would exceed your card’s lifetime limit. Would you like to update your card limit?	Update card limit
Virtual Card	Card limit exceeded	This transaction would exceed your card’s lifetime limit. Would you like to update your card limit?	Update card limit
Virtual Card	Card limit exceeded	This transaction would exceed your card’s lifetime limit. Would you like to update your card limit?	Update card limit
Virtual Card	Card limit exceeded	This transaction would exceed your card’s lifetime limit. Would you like to update your card limit?	Update card limit
Virtual Card	Card limit exceeded	This transaction would exceed your card’s lifetime limit. Would you like to update your card limit?	Update card limit
Virtual Card	Card limit exceeded	This transaction would exceed your card’s lifetime limit. Would you like to update your card limit?	Update card limit
Virtual Card	Card limit exceeded	This transaction would exceed your card’s lifetime limit. Would you like to update your card limit?	Update card limit
Virtual Card	Card limit exceeded	This transaction would exceed your card’s lifetime limit. Would you like to update your card limit?	Update card limit
Virtual Card	Card limit exceeded	This transaction would exceed your card’s lifetime limit. Would you like to update your card limit?	Update card limit
Virtual Card	Card limit exceeded	This transaction would exceed your card’s lifetime limit. Would you like to update your card limit?	Update card limit
Virtual Card	Unknown reason	This transaction was declined for an unknown reason. Would you like to contact support?	Contact support
Virtual Card	System error	This transaction couldn’t be completed due to a temporary system issue. Please try again later.
Virtual Card	Bank account unlinked	Your bank account is no longer linked. Would you like to relink your bank account?	Relink bank
Virtual Card	Bank account unresponsive	Your bank didn’t respond while processing the payment. Would you like to change your funding source?	Change funding source
Virtual Card	Insufficient funds	There aren’t enough funds available on this card. Would you like to add funds?	Add money
Virtual Card	Insufficient funds	There aren’t enough funds available on this card. Would you like to add funds?	Add money
Virtual Card	Insufficient funds	There aren’t enough funds available on this card. Would you like to add funds?	Add money
Virtual Card	Insufficient funds	There aren’t enough funds available on this card. Would you like to add funds?	Add money
Virtual Card	Unable to process	We can’t complete this transaction right now due to your account status. Our support team can help you resolve this quickly.
Virtual Card	Card already active	This user already has an active card on this account. You’ll need to deactivate their existing card before issuing a new one.
Virtual Card	Card profile not found	We couldn’t locate the card profile needed to complete this request. Please contact support for assistance.	Contact support
Virtual Card	Account holder does not have an open application	Account holder does not have an open application.	Contact support
Virtual Card	Verification in progress	Your application is still being reviewed. We’ll notify you once it’s approved and you can start using your card.
Virtual Card	Product not found	We’re missing some account setup details. Please contact support to resolve this issue.	Contact support
Virtual Card	Card profile pending approval	This card profile hasn’t been approved yet. Please wait for approval or contact support for more information.	Contact support
Virtual Card	Card product not found	We couldn’t locate the card product needed for this transaciton. Please contact support for assistance.	Contact support
Virtual Card	Card product unavailable	This card product is either not found or no longer active. Please contact support to explore available card options.	Contact support
Virtual Card	Card already exists	A card has already been created for this transaction.
Virtual Card	Duplicate card detected	A card with these details already exists in your account. Contact support if you need help managing your cards.	Contact support
Virtual Card	Card type not supported	Only Visa or Mastercard cards are accepted. Please use a different card to complete this transaction.
Virtual Card	Not available in your country	This product isn’t currently available in your country. Please contact support to learn about available options in your region.	Contact support
Virtual Card	Unable to create card	New cards can’t be issued for this product right now. Contact support to explore your options.	Contact support
Virtual Card	Address missing	We need a recipient address to create this card. Please add a shipping address and try again.
Virtual Card	Missing recipient details	We need the recipient’s full name and shipping address to create this card. Please add these details and try again.
Virtual Card	Cardholder account closed	We can’t create a card for a closed account. Please contact support if you believe this is an error.	Contact support
Virtual Card	Verification code error	We couldn’t generate the security code for your card. Please try again or contact support if the problem continues.	Contact support
Virtual Card	Unable to create card	We couldn’t complete the security setup for your card. Please try again in a few moments or contact support for help.	Contact support
Virtual Card	Invalid BIN prefix	Only the approved BIN prefix is allowed for this operation. Please verify your card configuration.	Complete verification
Virtual Card	Inactive account	This account isn’t currently active. Contact support to reactivate your account and resume card use.	Contact support
Virtual Card	Verification required	We need to verify your identity before you can use your card. Please complete the verification process or contact support for help.	Complete verification
Virtual Card	Conversion not available	Physical cards can’t be converted to virtual cards when reissuing. Please request a new virtual card separately if needed.
Virtual Card	Card can’t be reissued	You can only reissue your latest active or suspended card. Please try again with the correct card.
Virtual Card	Card can’t be reissued	This card can’t be reissued due to its current status. Contact support to discuss replacement options.	Contact support
Virtual Card	Can’t activate this card	Only unactivated or suspended cards can be activated. This card is in a different status. Contact support for assistance.	Contact support
Virtual Card	Card expired	Your card is no longer valid. Contact support or create a new card.	Contact support
Virtual Card	Card must be active	This action requires an active card. Please try again or contact support for help.	Contact support
Virtual Card	Verification error	We couldn’t verify your information to create your card. Please contact support for assistance.	Contact support
Virtual Card	Verification in progress	Your application for this product is still being reviewed.	Contact support
Virtual Card	Application declined	Your card application for this card program wasn’t approved.	Contact support
Virtual Card	U.S. address required	This offer is only available to customers with a U.S. address. Please contact support if you believe this is an error.	Contact support
Virtual Card	Virtual card update failed	We couldn’t update your virtual card settings. Please try again or contact support if the problem continues.	Contact support
Virtual Card	Virtual card setup issue	We couldn’t access or create your virtual card settings. Please try again or contact support if the problem continues.	Contact support
Virtual Card	Agreement not found	We couldn’t locate your approved virtual card agreement. Please contact support for assistance.	Contact support
Virtual Card	Invalid spend limit	Please enter a lower spend limit for this virtual card and try again.
Virtual Card	Unable to create authorized user	There was a problem creating an authorized user for this virtual card. Please try again or contact support if the issue continues.	Contact support