Error Codes - API General

INVALID_ACCOUNT

AUTH-0001

Your account does not have the right permission to login to this portal. Please Apply for an Enterprise Account.

INVALID_CREDENTIALS

AUTH-0002

Incorrect auth details.

PHONE_NUMBER_NOT_FOUND

AUTH-0003

Unable to find provided phone number or phone number it is not verified.
Please select different method or contact customer support.

INVALID_PHONE_NUMBER

AUTH-0004

Invalid phone number.

INVALID_2FA_TOKEN

AUTH-0005

Access denied or expired.

INCORRECT_AUTH_CODE

AUTH-0006

Auth code provided is incorrect, please check and re-enter received code and try again.

UNABLE_TO_SEND_AUTH_CODE

AUTH-0007

Sorry, we were unable to send the auth code, please try again or contact customer support.

INVALID_USER_ACCESS

AUTH-0008

Invalid user access.

INVALID_PASSWORD

AUTH-0009

The provided password is not valid.

NO_PIN_EXISTS

AUTH-0010

There is no passcode set on the user, please create one instead.

PIN_ALREADY_SET

AUTH-0011

There is already a passcode set on the user, please reset instead.

INVALID_PIN_CODE

AUTH-0012

The provided passcode does not match our records, please try again or reset your passcode.

SOCIAL_UNABLE_TO_LOGIN

AUTH-0013

Unable to login with your social account. Please verify your credentials and try again or contact customer support.

UNABLE_TO_CREATE_PIN

AUTH-0014

Unable to create new pass-code, please try again or contact customer support.

UNABLE_TO_CHECK_PIN

AUTH-0015

Unable to check pass-code, please try again or contact customer support.

UNABLE_TO_UPDATE_PIN

AUTH-0016

Unable to update pass-code, please try again or contact customer support.

UNABLE_TO_RESET_PIN

AUTH-0017

Unable to reset pass-code, please try again or contact customer support.

TRADITIONAL_UNABLE_TO_LOGIN

AUTH-0018

Unable to login with your account. Please verify your credentials and try again or contact customer support.

INVALID_JWT

AUTH-0019

Invalid JWT Token!

UNABLE_TO_RESEND_2FA

AUTH-0020

Unable to re-send 2FA!

UNSUPPORTED_PHONE_NUMBER

AUTH-0021

Provided number is not a valid mobile phone number! Please contact support for more details.

REGISTRATION_NOT_ALLOWED

AUTH-0022

Registration not allowed, please contact customer support!

UNABLE_TO_CHANGE_PASSWORD

AUTH-0023

Unable to change password. Please try again or contact customer support.

UNVERIFIED_PHONE_NUMBER

AUTH-0024

Your phone number requires verification. Please contact support.

UNSUCCESSFUL_REGISTRATION

AUTH-0025

Please try again again or contact support.

REGISTRATION_PHONE_TAKEN

AUTH-0026

The phone number you chose is already in use.

REGISTRATION_EMAIL_TAKEN

AUTH-0027

The email address you chose is already in use.

UNABLE_TO_RESET_PASSWORD

AUTH-0028

Unable to reset password.

SECURITY_CODE_EXPIRED

AUTH-0029

Your 6-digit security code has expired. Please resend a new code.

APPLICATION_INACTIVE

AUTH-0030

Your application is not active.

INVALID_SCOPE

AUTH-0031

The requested scopes must be granted by the user first.